Policies
The essentials for shopping with us. For anything not covered here, or for details specific to your order, message us and we'll confirm the specifics.
Shipping
We ship within the Philippines. Once your order is packed and dispatched, your order-status page shows the courier and tracking number so you can follow it to your door. For current rates, delivery timelines, or provincial coverage, message us before you order and we'll confirm the details for your area.
Returns & exchanges
If something isn't right with your order, contact us as soon as it arrives and we'll make it right. Please keep the item in its original condition with any tags and packaging while we sort it out. To start a return or exchange, message us with your order number and a short description of the issue.
Privacy
We collect only the details needed to fulfil your order — your name, contact information, and shipping address — and we use them solely to process, deliver, and support that order. We don't sell your information. To ask what we hold or request its removal, contact us.
Terms
Prices are shown in Philippine pesos and reflect what you pay for each item. Orders are confirmed once placed, and any balance is collected through the payment steps shown on your order-status page. By placing an order you agree to these terms and to the shipping, returns, and privacy practices above.